Returns & Exchanges

At ROKA, we stand behind our high-performance gear and offer a 30-day trial period to ensure your equipment meets your athletic standards. If you are not completely satisfied, we provide easy returns and exchanges for all domestic orders.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Select your reason for return and download the prepaid shipping label provided by our system to ensure tracked delivery.

• 3.
  Package Your Gear

  Place the items in their original packaging, ensuring all tags and protective cases are included to qualify for a full refund.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and receive an email confirmation once your return has been processed and your refund issued.