Frequently Asked Questions
Everything you need to know about your ROKA performance gear.
How do I determine the right frame size for my sunglasses?
Each product page includes a detailed fit guide. We recommend comparing the lens width and bridge measurements to your current eyewear for the most accurate fit.
What is the Home Try-On program?
Our Home Try-On program allows you to select up to four frames to test for seven days. We provide a prepaid return label to make the process completely risk-free.
Do you offer prescription lenses for sports performance eyewear?
Yes, we offer custom prescription lenses for most of our eyewear styles. Simply upload your prescription during checkout or email it to our support team.
What is your return policy for wetsuits and technical apparel?
We offer a 30-day return window for all gear. Items must be in new, unused condition with original packaging to qualify for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their gear before race day.
Are ROKA lenses polarized and scratch-resistant?
Most of our performance lenses are polarized to reduce glare and feature advanced anti-scratch, hydrophobic, and oleophobic coatings for maximum durability.